Workflow & automation
Our solutions include:
- Workflow analysis
- Business process software
- Electronic document management
- Market-specific software
- Business administration support
- Financial software
- Technical support
Find out how we transformed Magna Housing
“The partnership approach we have with Capita benefits us enormously. The project has been a success, it continues to be a success, and it's delivering everything we hoped it could.”
David Block, Group Head of IT
Do tasks flow or falter through your business? Does your workflow help or hinder it?
Don’t know? Don’t worry.
At Capita we optimise the way tasks flow through a business, helping its processes become less faltering, more free-flow. With optimised document management systems in place, our clients see huge improvements in efficiency, and get to enjoy the twin benefits of lower outgoings and higher output as a result.
Less silos, more synergy
Clunky cross-referencing and information retrieval between departments can waste time like you wouldn’t believe.
We work to understand exactly how work flows through your business and then we tailor our business process and document management software, such as Dolphin and Swordfish, so that your repetitive tasks:
- Flow from station to station automatically
- Trigger the next action as they leave the last
- Notify only the relevant applications, people and databases along the way
- Stop taking time, and starting making it
- When we work with you, we will monitor every single part of every process, giving you the added bonus of valuable business intelligence into how your organisation does its job, and highlighting any potential gaps in operational needs along the way
- And although we tailor our approach to your business needs today, we keep an eye on what you might need tomorrow - flexing and flowing with the times, just like you