Truly optimised multichannel customer communications can bring you serious business benefits.
Just for starters there’s:
- Highly efficient operations driving outgoings down by the day
- Streamlined systems sending staff productivity through the roof
- Engaged customers receiving what they want, when and how they want it
- Dramatically lowered carbon footprint for your business
At Capita we manage multichannel customer communications for some of the UK’s most prolific public and private sector organisations.
From council tax bills to gas safety certificates and medical correspondence to rebrands.
Across print, text, email, web – some of them, all of them and anything in-between.
Applying state-of-the-art technology, innovative software and a wealth of expertise we offer an unrivalled suite of services which help transform our clients' communications.
How our service works…
Channel-smart and end to end customer communications management