Hatch End High School
"Having a fleet of printers that teachers can depend on to do the job has improved the quality of the lesson materials as well as the speed at which they can be prepared."
Hatch End High School Technical Services Manager
- Managed print
- Projected savings of £45,000
Hatch End High School (HEHS) is an academy with a sixth form college based in North London. HEHS aims to deliver the highest standards of teaching to its 1,700 pupils.
However, HEHS’s ageing print fleet was undermining the efforts of its staff to deliver this to their community of pupils. With their print equipment unreliable and difficult to maintain due to the plethora of suppliers from which it was sourced, staff could not depend on devices to work, and IT’s attention was constantly diverted from core activities.
Furthermore, expensive running costs were eating into the school budgets and there was a complete lack of control over who was printing what. Many devices were unsuitable for their core functions – such as black and white printers in the Art department, and the quality of copied documents was poor. We worked with HEHS to reduce their print costs while giving staff a reliable solution with the right functionality to do the job.
During physical audits of the school, we retrieved information on print volumes from every device and discussed the needs of individual departments where those needs were bespoke – such as Art. Working closely with the Technical Services Manager, we developed a solution comprised of four core parts: equipment, print software, management of the print environment and support services.
The new fleet is made up of Kyocera multifunction devices and printers, which are more efficient, more environmentally friendly and less expensive to run. With increased reliability and quality of output, teachers are able to prepare better quality lesson materials, faster. As part of a toner recycling programme, HEHS also boasts better environmental credentials.
Print software has helped to simplify the workflow at HEHS. A SIMS connector enables staff to scan documents straight into a pupil’s SIMS record. Print management software has given visibility over usage, enabling departmental and user budgets to be set and monitored. Furthermore, print rules such as default double-sided printing, have helped to reduce paper waste.
We give one point of accountability and a consistently high level of service across all devices – something which was impossible before due to the number of suppliers. We fully manage the new print environment, taking care of print software updates, network integration, toner ordering, quarterly management information reporting, supply of parts and the reporting of faults, releasing HEHS IT resources to focus on their core activities.
The installation was completed in just three days during the summer holidays to minimise the impact on the school. Full training provided a seamless transition to the new printer fleet, with teachers and support staff confident in their use of the more advanced functionality, such as scan-to-email and scan-to-SIMS.
- Cost savings
Projected savings of more than £45,000
- Improved workflow
Print software such as the SIMS connector is speeding up processes and reducing the chances of human error
- Clarity and control
Visibility of print usage is allowing HEHS to set and monitor departmental budgets
- Happier, more productive teachers
Teachers are able to produce better quality lesson materials much more quickly
- 99.87% uptime*
With a fleet of incredibly reliable Kyocera devices, staff can depend on them to work as they should do, every time
- Better for the environment
Recycling programme for used toner cartridges and more energy efficient machines
- Reliable and cost effective fleet of Kyocera multifunction devices and printers
- Fully managed print environment
- Integration with SIMS
- Industry-leading service support
- Entire solution implemented within 3 days
The service provided to Hatch End High School was Managed print services.
*Average service performance at the time of writing – December 2013